Privacy Policy
Last Updated: November 3, 2025
1. Introduction
LaabamOne Business Solutions Pvt Ltd ("LobsAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LobsAI Coder VS Code extension, website, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
Account Information:
- Name and email address
- Username and password
- Profile information
- Payment information (processed by third-party payment processors)
Communication Data:
- Messages you send us through contact forms or email
- Feedback and survey responses
- Support tickets and correspondence
2.2 Information Collected Automatically
Usage Data:
- Features you use and how you use them
- Time and frequency of Service usage
- Extension version and configuration settings
- Error logs and diagnostic information
- Performance metrics
Device and Technical Information:
- Device type, operating system, and version
- Browser type and version
- VS Code version
- IP address and general location data
- Screen resolution and device identifiers
2.3 Code and Content Data
To provide AI-powered coding assistance, we may process:
- Code snippets you input or select for AI analysis
- File names and project structure (metadata only)
- Programming languages and frameworks used
- Context surrounding code for better suggestions
Important: We do not store your complete codebase. Only the specific code segments you actively send to our AI models for processing are temporarily handled.
2.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies. For detailed information, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
3.1 Provide and Improve Our Service
- Deliver AI-powered code suggestions and completions
- Process your requests and provide customer support
- Improve and optimize our AI models
- Develop new features and functionality
- Analyze usage patterns to enhance user experience
3.2 Communicate With You
- Send account-related notifications and updates
- Respond to your inquiries and support requests
- Send important service announcements
- Provide technical support and troubleshooting
3.3 Marketing and Promotional Activities
- Send newsletters and product updates (with your consent)
- Inform you about new features and offerings
- Conduct surveys and gather feedback
You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
3.4 Security and Fraud Prevention
- Monitor and prevent unauthorized access
- Detect and prevent fraudulent activities
- Protect against security threats
- Enforce our Terms of Service
3.5 Legal Compliance
- Comply with legal obligations and regulatory requirements
- Respond to legal requests and court orders
- Protect our rights and property
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Third-Party AI Providers
We integrate with third-party AI services (OpenAI, Anthropic, Google Gemini, AWS Bedrock, etc.). Code you send for AI processing is transmitted to these providers according to their respective privacy policies:
- OpenAI: privacy policy
- Anthropic: privacy policy
- Google: privacy policy
- AWS: privacy policy
4.2 Service Providers
We may share information with third-party service providers who perform services on our behalf:
- Cloud hosting and storage providers
- Payment processors
- Analytics and monitoring services
- Customer support platforms
- Email service providers
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, or property.
4.5 With Your Consent
We may share your information with your explicit consent or at your direction.
5. Data Retention
We retain your information for as long as necessary to:
- Provide the Service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Code Processing Data: Code snippets sent to AI models are processed in real-time and are not permanently stored by us. Third-party AI providers may retain data according to their own policies.
Account Deletion: When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your personal information
7.3 Restriction and Objection
- Restrict processing of your information
- Object to processing based on legitimate interests
- Opt out of marketing communications
7.4 Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time.
To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.
8. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete the information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected according to this Privacy Policy.
10. Third-Party Links
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Analytics and Telemetry
We use analytics services to understand how our Service is used:
- PostHog: For product analytics and feature usage tracking
- Error Tracking: To identify and fix bugs
- Performance Monitoring: To optimize Service performance
You can opt out of telemetry in the extension settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an email notification for significant changes
Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:
- Email: [email protected]
- Data Protection Officer: [email protected]
- Phone: +91 7305641462
- Address: 285A, Anna Nagar East Cross Street, Madurai - 625020, Tamil Nadu, India
- Website: www.lobsaicoder.com
By using LobsAI Coder, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.